PRIVACY POLICY

19myr1 Privacy Policy — How We Protect Your Personal Data

Your privacy is our priority. This page clearly and transparently explains how 19myr1 collects, uses, stores and protects the personal information of our Malaysian users — without confusing legal language.

Last Updated: 1 January 2026

Quick Summary: 19myr1 only collects data necessary to operate the platform securely. We do not sell your data to third parties. You may request deletion or updates to your data at any time through our support channels.

1

Introduction

19myr1 values the privacy of every user on our platform. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use the 19myr1 website, our mobile app, and all related services.

This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best-practice data protection standards. We are committed to ensuring your personal information is handled with full responsibility, transparency, and uncompromising security.

By registering for or using the 19myr1 platform, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.

2

Information We Collect

19myr1 collects your personal information through several means depending on how you interact with our platform. Below is an overview of the types of data we collect:

Data Category Example Information How It Is Collected
Identity Information Full name, date of birth, ID card number Registration form & KYC process
Contact Information Phone number, email address, residential address Account registration
Financial Information Bank account number, bank name, e-wallet details Deposit & withdrawal process
Usage Data Betting history, login activity, pages visited Automatically during platform use
Device Data IP address, device type, operating system, web browser Automatically via cookies & system logs
Verification Documents ID card photo, selfie, bank statement KYC process when required

We only collect data that is strictly necessary for the stated purpose. This data minimization principle is core to how we handle user privacy — we don't collect what we don't need.

3

How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. Below is a full breakdown of how your personal information is used by 19myr1:

  • Account management: Create, verify and maintain your user account, including the secure login process and identity verification.
  • Transaction processing: Process deposits, withdrawals and all financial transactions you make through the 19myr1 platform securely and accurately.
  • KYC verification: Meet legal compliance and anti-money laundering requirements by verifying user identity before large withdrawals are processed.
  • Platform security: Detect and prevent fraud, unauthorized access, multi-account usage and any activity that violates our Terms and Conditions.
  • Customer support: Respond to inquiries, resolve technical issues and provide the assistance needed through our support channels.
  • Service improvement: Analyse usage patterns to improve user experience, platform performance and the various features we offer.
  • Marketing communications: Send promotional information, bonuses and exclusive offers — only if you have given consent to receive such communications.
  • Legal compliance: Fulfil legal obligations, respond to court orders or directives from lawful authorities in Malaysia.

19myr1 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

4

Sharing Information with Third Parties

19myr1 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, in the following limited situations, we may share your data:

  • Payment service providers: Required financial information is shared with payment gateway providers (such as FPX, DuitNow) solely for the purpose of processing your transactions.
  • KYC service providers: Identity verification documents may be processed through trusted third-party KYC verification platforms and are subject to strict confidentiality agreements.
  • Legal authorities: We will disclose the required data when mandated by Malaysian law, a court order, or an official investigation by the relevant authorities.
  • Technology infrastructure providers: Technical partners who help us operate the platform, servers, and security systems — all bound by data protection agreements.

All third parties with whom we share data are required to comply with data protection standards equal to or higher than our own. We do not permit them to use your data for their own purposes.

5

Data Storage & Security

19myr1 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we have implemented:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by high-grade SSL encryption, rendering it unreadable to unauthorised parties.
  • Database encryption: Sensitive data such as financial information and verification documents is stored in encrypted form within our databases.
  • Strict access controls: Only authorised personnel with a legitimate need may access user data, and all access is logged for audit purposes.
  • 24/7 monitoring: A continuous security monitoring system that detects any suspicious or unauthorised access attempts in real time.
  • Regular backups: Data is automatically backed up to ensure service continuity and recovery in the event of a technical incident.

Data retention period: We retain your personal data for as long as your account is active or as needed to provide our services. Following account closure, certain data may be retained for a period required under Malaysian law for compliance and audit purposes, before being securely deleted.

6

Cookies & Tracking Technologies

The 19myr1 platform uses cookies and similar tracking technologies to enhance user experience, analyse platform traffic and ensure the security of your login session. The following are the types of cookies we use:

Cookie Type Purpose Category
Session Cookies Maintain your login status during an active session Important
Security Cookies Prevent cross-site request forgery (CSRF) and security attacks Important
Preference Cookies Save your language settings and display preferences Functional
Analytics Cookies Helps us understand how users interact with the platform Analytics

You may manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the 19myr1 platform, including your ability to stay logged in.

7

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding the personal data we hold:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If the data we hold is inaccurate or outdated, you have the right to request prompt correction.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict how we process your data.

To exercise any of the above rights, please contact the 19myr1 support team via live chat or email. We will process your request within 30 business days.

8

Children's Data

The 19myr1 platform is exclusively for users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you believe your child has registered an account on our platform, please contact us immediately.

9

Links to Third-Party Sites

The 19myr1 platform may contain links to third-party websites or services in certain contexts. Please note that our Privacy Policy applies solely to the 19myr1 platform.

When you leave our platform and access third-party sites, you are subject to those sites' privacy policies, which may differ from ours. 19myr1 is not responsible for the privacy practices or content of any third-party site and encourages you to read the privacy policy of every site you visit.

10

Privacy Policy Amendments

19myr1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Users will be notified of any material amendments through:

  • In-app notifications on 19myr1
  • Email notifications to your registered address
  • Notices clearly displayed on our website

The "Updated" date at the top of this page reflects the currently effective version of the Privacy Policy. We encourage you to review this page periodically. Your continued use of the 19myr1 platform after any amendments take effect will be considered your acceptance.

11

Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the 19myr1 team is ready to assist through the following channels:

  • Live Chat: Available 24/7 directly from our platform or app — the fastest way to get a response.
  • Privacy Email: [email protected] (displayed as text only)
  • Response time: We aim to respond to all privacy-related inquiries within 3 business days, and to user rights requests within 30 business days.

When contacting us regarding a privacy request, please include your registered username and a clear description of your request so we can process it more efficiently.

Why Your Data Is Safe with 19myr1

We don't just comply with the law — we go further to ensure your privacy is protected at every level.

Bank-Grade Encryption

All data transmitted between your device and 19myr1 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. No one can intercept or read your information in transit.

Trusted KYC

Our identity verification process uses a recognised third-party KYC platform, ensuring your documents are handled securely and not retained longer than necessary. KYC is more than a formality — it protects you from identity fraud.

No Data Sales

Our position is firm: 19myr1 users' personal data has never been and will never be sold to advertisers, data brokers or any third party for commercial purposes. Your data is not our product — your trust is.

Malaysia PDPA Compliance

The 19myr1 Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you are protected by a local legal framework that grants you clear rights over your personal data.

Biometric Login

The 19myr1 mobile app supports login via fingerprint and Face ID, reducing the risk of unauthorised access to your account. The combination of biometric authentication and 2FA OTP makes your account among the most secure in the industry.

Active Threat Monitoring

The 19myr1 security monitoring system operates around the clock to detect suspicious login attempts, cyberattacks, and fraudulent activity. Any anomaly is identified and addressed in real time before it can affect your account.

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Your Data Is Safe. Our Platform Is Trusted.

With bank-grade encryption, full PDPA compliance, and a no-data-sale commitment, 19myr1 is the wagering platform that puts your privacy first. Register today and bet with complete confidence.

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